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Care & Maintenance of Carpet

Keep your carpet just like new! 

Carpet is one of the easiest floor coverings to take care of. Simple, preventative steps will help keep your carpet looking great over time. 
 

Preventative Care: 


An ounce of prevention is worth a pound of cure! Take precautions to protect your investment before problems occur.
  • Walk-Off Mats in entry-ways trap dirt and grit and prevent the majority of staining and soiling.
  • Prompt Response to spills and accidents will help prevent stains from becoming difficult to remove.
  • Plastic Covering temporarily placed over carpet for messy events is extremely helpful for avoiding an intense cleaning regimen after parties, projects, etc. 

Routine Care: 

  • Vaccuuming should be done regularly to remove dust, grit and soil that gets trapped in the carpet. Vaccuuming high-traffic areas also helps prevent excessive crushing and matting in your carpet. 
  • Cleaning Systems are needed to remove oily, sticky residue from cooking, air pollution, tracked-in dirt, and even carbon from burning candles. Your carpet should be professionally cleaned every 12 to 18 months, and is often required by the manufacturer to retain warranty. You should keep record and receipts of these cleanings in case you ever have a warranty claim. 

When Accidents Happen: 

  • Spot & Stain Removal. Don't panic. First step is to remove excess (blot - don't rub - liquids; vaccuum debris), next is to clean (soak with water, blot up excess). And depending on what has spilled, the second step may need different things. Refer to the following point, or see this helpful chart that utilizes basic household items to effectively remove tough stains.
  • Spot Cleaners, such as Shaw's R2X, tend to simplify step two no matter the stain type. Unlike soap based cleaners, they don't leave a sticky residue that attracts soil (which is rather counter-productive), but still have the right components to break down the stain and make it easier to blot up. 

Cleaning Systems: 

As aforementioned, carpet should be cleaned every 12 to 18 months. However, some carpet cleaning systems leave oily or sticky residue that actually attracts more soil. This, obviously, defeats the purpose of cleaning. So which system doesn't? 
Research indicates that the hot water extraction system provides the best capability for cleaning. This system is commonly referred to as "steam cleaning," although no steam is actually generated. The process consists of applying a cleaning agent into the carpet pile and using water in the extractor to recover the used solution and soil. This can be done from a truck-mounted unit outside the home with only the hose and wand brought inside or by a portable system brought into the home. 

Most manufacturers will require proof of regular cleaning to uphold the warranty. Refer to your carpet's warranty for more detail.